Frequently Asked Questions
Find answers to our most frequently asked questions on our clothing, merchandise, and products.
1. Questions About Booking Jake
What makes Jake different from other speakers?
Jake is not a “fly in & fly out” kind of guy. His goal is to help you make your event a success. That includes partnering on the event with pre-event videos to promote registration, being approachable off-stage & throughout the event for Q&A and opportunities to add immense value to your attendees so they leave not only his session – but your entire event – with more value than they’d expected!
Does Jake really customize every one of his talks?
In full transparency, Jake will use previously rehearsed stories from his past that we know work well with teaching audiences – and will pair them with a customized structure and teaching points unique to your audience.
This allows him the ability to create an experience with his most popular content while speaking directly to your audience’s specific challenge with how they can compete to overcome it.
Jake’s goal is to make sure your audience leaves with the knowledge & skills to conquer the challenges we will have discussed prior to the event.
Will Jake be available at our event outside of his talk?
When you hire Jake, he becomes your asset for the day to enhance the event experience.
Jake is happy to be involved in VIP lunches, book signings, photographs, press appearances, etc. He wants to make sure he adds as much value to the attendee experience as possible.
Together we can craft a gameplan on how to best use him during his time off-stage and add more value to the attendees.
How much is it to book Jake?
Every event is different and it’s hard to standardize pricing given the number of variables involved.
In addition to the program, you are investing in Jake’s years of experience, accumulated knowledge, and the time and effort prepare and craft the customized program for your audience.
When you hire Jake, you aren’t just getting a ‘rah rah’ speech. You are working with someone who will help your team with actionable strategies to create a competitive advantage and increase the value they bring to your organization.
If you would like to learn more about hiring Jake, get details on his fees and discuss availability, then simply complete the form on this page.
Does Jake offer bulk discounts on his book and can we buy one for each of our audience members?
Absolutely. We offer discounts on bulk orders of any of Jake's books, journals, or our Compete Every Day clothing.
2. Product Questions
What size should I order?
We have a size chart available here for each product to help you find the best fit. Please refer to this size chart and corresponding size on the product page description for more information.
What kind of shirts do you use?
We use two styles of super soft blend shirts, one a polyester/cotton/spandex triblend, and the other a poly-cotton lightweight athletic tee. And everything is printed here in North Texas! This isn't your grandfather's 100% cotton tee (we use only the best!) and this isn't a cheap, thick print that sticks to your body when you sweat.
How should I care for my clothing?
We recommend all shirts, tanks, and clothing be washed on cold and tumble-dried on low or hang dried.
Do you offer returns & exchanges on orders?
Yes. Any unused/unworn item can be returned within 30 days of delivery of your item for a full refund of the item, or an exchange. We only accept unaltered, unworn merchandise for return.
All CLOSEOUT, PRESALE or items purchased with a DISCOUNT CODE of 30% or higher are not eligible for returns or exchanges.To exchange a product, within 30 days of received date please visit our returns page here to initiate the process.
Do you work with retailers?
Absolutely! To join our large retail network, please email us at Wholesale@CompeteEveryDay.com with the subject line "Wholesale".
All wholesale accounts require a valid resale license & minimum purchase order of 50 units.
Do you offer team / group order discounts?
Yes! We love outfitting sports and corporate teams with Compete Every Day apparel. To learn more and set up a bulk order of gear or books, please email our team info@competeeveryday.com with the subject line "Group Order."
3. Shipping Questions
How long does my order take to ship?
Shipping times varies depending on your location and the shipping method you choose. We process all orders within two (2) business days, excluding preorder/backorder listed items. Our full Shipping Policy is available here.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose. You'll have options to select USPS, UPS, and FedEx at checkout.
Do you offer free shipping?
Yes, we offer free shipping on USA orders above $100. Any gift card purchases, taxes or shipping fees added, do not count toward the free shipping.
Do you ship internationally?
Yes, we ship to a number of countries outside of the US. International rates range are determined directly by USPS / UPS carriers.
Can I pick up my order?
Unfortunately no. We do not allow local pickups at our Frisco offices at this time.
4. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing info@CompeteEveryDay.com or by calling our offices at 945-348-0271.
What are your business hours?
Our business hours are Monday through Friday from 9:00am to 5:00pm CST.
Marketing / Press Request:
For all marketing & press inquiries, please email our team here with the subject line "Press"
Other:
Can I share my pride? You betcha! Use the hashtag #CompeteEveryDay in your pictures & say hi to our team on Facebook, Instagram, Pinterest, & Twitter!